Adding a room, renovating a basement, insulating your ceiling or doing some much-more-needed house-work? Finding a good contractor is important — a home improvement project gone wrong can cost you a lot of money, time and effort.

If you are about to hire a general contracting company or any sub-trade professional, take some time to analyze if the company fits with what you are looking for.

Also important: trustworthy and quality companies have common characteristics. Take a look at what you should consider before hiring a contracting company.

1. Provides Excellent Customer Service

No matter how prominent the online presence of a business may be, if the quality of communication with a customer is subpar, it is possible that you may not be satisfied with the services later. It is always important to understand the needs of a customer to clearly outline the next steps. If you as a customer feel appreciated and cared for then your project is in the right hands.

In the insulation business this practice will be conveyed by the company asking questions such as: What stage of your renovation/construction are you in? Are you familiar with the insulation process? What is your timeline for your project? Any immediate concerns?

2. Has experience

A contracting company should be experienced. Experience is gold…